by dianaziv | Aug 29, 2021 | Uncategorized
When I am engaged to assist a business with Inside Sales, I always pose the question, do you know who your customers are and are they repeat customers?I do get varying responses, but most of the time I get “yes I do but I think they are repeat but I need to check when...
by dianaziv | Aug 29, 2021 | Uncategorized
Follow ups are important to any business, it is an important role after you have made the initial sales call (cold call). Follow ups allows you to remind the customer of your offerings and your brand and gives you an opportunity to chat with them. You already have...
by dianaziv | Aug 29, 2021 | Uncategorized
Over my working career in both the corporate sector and running my business, I have learnt so much about people and their behaviours; how to read people’s body language and listening to people’s voices during phone interactions. However, I would have to say the...
